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  • Tell me all about delivery
    DELIVERY TIME AND CHARGES Time and charges of delivery will show after the checkout page on entering delivery info and selecting the correct delivery location. Selecting incorrect location will delay delivery time. Find your zone in the chart shown at the bottom of this page. Deliveries commence after 4 pm and we will do our best to deliver on the said date. Please call us on 0773370617 for any clarifications. ONE DAY DELIVERY One Day Delivery service is provided for orders received up to 3 pm on working days. Orders after 3 pm will be executed the next working day. This service is active when its visible in the Delivery Method list. Only valid during working hours/days. For any clarifications please call 0773370617. CASH ON DELIVERY COD service is available only when it shows under Delivery Method after clicking on Checkout. COD is available within Colombo and selected suburbs only. When this service is activated, the COD option can be selected from the Delivery Method list. Island wide cash on delivery is available in PAPER BAG SHOP DARAZ store. All orders place on holidays and weekends will be couriered the next working day. Be cautious when placing orders ahead weekends or long holidays. HOW TO FIND YOUR DELIVERY LOCATION Find your delivery location in zone A or B shown below and select the same in the Delivery Method after you fill your delivery details on clicking checkout. If your delivery location is not found in the below list or in the Delivery Method after the checkout page, then you need to select OUTSTATION or NORTHEAST. ZONE A Dehiwala Kalubowila Kolonnawa Kotahena​ MountLavinia Narahenpita Nadimala Nawala Nugegoda Kohuwala Rajagiriya Madampitiya ZONE B Athurugiriya Battaramulla EthulKotte Homagama JaEla Kotte Kadawatha Kaduwela Kandana Kelaniya Katunayake Kiribathgoda Koswatte Kottawa Kotte Maharagama Malabe Moratuwa PitaKotte Ratmalana Pannipitiya Peliyagoda Piliyandala Ragama Thalawathugoda Wattala Wickramasinghapura
  • Where is you shop & working hours
    Location Paper Bag Shop 688/7, Galle Road, Colombo 3 Phone - 114343705/ 0773370617 Email - sales@paperbags.lk Click HERE to see the location on Google Maps Business Hours We are working from Mon - Fri 9.30 - 5.30 pm Sat 9.30 to 3.30 pm Closed - Sundays and Public Holidays
  • Can I get my logo printed on the bag
    We take 21 working days to complete a print order. Please click HERE to take you to our Branding page on our website to see how much it would cost you to get a print done. For quantities less than 1000 Carrier bags, a sticker is recommended. We don't do stickers but print & stationary shops will do them. If you still wish for more details , you can type here, call us on 0773370617 or write to sales@paperbags.lk
  • Where can I buy and how to pay
    WHERE CAN YOU BUY OUR PRODUCTS 1) You can visit our shop at below address and purchase over the counter. We maintain ample stocks at our shop most of the time. Click HERE for location 2) Purchase online (here) 3) Place order on WhatsApp to 0773370617 with following information 1) Image of the bag 2) Quantity 3) Name and address 4( Contact number 4) You can purchase limited products on Daraz for All-Island cash on delivery and easy check out. Price will not be the same on Daraz site. HOW TO PAY If you are visiting our shop in Colpity, you can pay by cash, card or debit card at the counter, If you are buying online, payment can be made, anytime after checking out and completing the online order using the following two methods *1) Bank Transfer* A direct deposit to our bank account shown below followed by an email with a copy of the transfer to sales@paperbags.lk Paper Bag Shop Pvt Ltd Commercial Bank Pettah branch 1240018040 Swift Code - CCEYLKLX *2) Request Credit Card Payment Link* Request a payment link (Simple Pay- Operated by Commercial Bank) by sending an email to sales@paperbags.lk. with the ORDER NUMBER and a message "SEND PAYMENT LINK" Click the link and make the payment like you would usually do for an online transaction. Please make sure the total is tallying with your order value before making the payment. On completing payment you will get notified by your card provider and we will process the order the following working day.
  • How do I return or exchange what I purchased
    Paper Bag Shop will make sure all deliveries to reach you and paper bags to be up to your expectations. In the event the bags you received does not match your order, defective, damaged during transport and not in a usable condition, a full refund or replacement will be made within 7 working days after receiving the returns. For exchange & return, goods along with the packaging has to be returned in a resalable condition at customer's cost within 1 working day after purchase, for a full refund. ​ Before you order, please note the actual color shades, appearance as some characteristics of the paper bags may not exactly match with the displayed images here. Please expect a 15mm tolerance on the size. Texture and gauge may vary from your preference. For any clarification please call or request for images prior to purchasing online or visit shop if variations are not acceptable to avoid any disappointment , especially when purchasing colored bags.
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